The way you express yourself unveils your personality. It's essential to know how to communicate in order to stay classy.
In any situation, you must be able to control your emotions
And your moods too: if you find yourself in an awkward situation, whatever you do, don't swear. Staying composed and having self-control are qualities that express the strength of your character and will earn you the respect of your friends.
Praise people in their absence
Even when you don't get on well with so-and-so, or when you dislike their behaviour. Failing to stay neutral, say something kind that shows you'd rather highlight the good in people. There's absolutely nothing elegant to be said in gossiping or speaking ill of others.
Be as polite on the phone as you are in life
Try to be as pleasant as possible, and smiling too, because the person you're speaking to will sense it and be pleasant in return. In public, only take a call in case of emergency; otherwise you risk disturbing the people around you and derailing the conversation. Don't let it vibrate or ring while you're in class, and don't answer in the middle of a crowded café to start talking about your personal problems. It's very ill-mannered and not at all cool to let your phone ring every couple of seconds in public spaces. That's what silent mode is for.
Don't be the loudest person in the room
Speaking at a steady level, even when you're with a lot of people, is a sign of class. It means you have enough self-confidence not to need to shout to get people's attention.
If you're wondering, ask your friends to rate how loud you are on a given scale; if you're getting close to 10 on the Richter scale, it's time to turn down the volume.
In short: the 4 rules for communicating with class
A recap of the four pieces of advice set out above, so you can find your way at a glance.
| Advice | The essence |
|---|---|
| Control your emotions | Stay composed, don't swear, keep your self-control in an awkward situation |
| Praise people in their absence | Speak well of people rather than gossiping or badmouthing them, even when you disagree |
| Be polite on the phone | Stay pleasant and smiling, switch to silent mode in public |
| Don't be the loudest in the room | Speak at a steady level, without needing to shout to get noticed |