In September 2026, the Tunisian Water Observatory logged 227 complaints, down from 402 in August, a 43.5% drop month on month. Water outages, however, remain the most common complaint, and Ben Arous keeps its top spot among the most-reported governorates.
How many water complaints were there in September?
One month doesn’t make a trend.
The Tunisian Water Observatory logged 227 citizen complaints in September 2026 (a figure worth weighing against the previous month, when the organisation counted 402).
That’s a 43.5% drop month on month, according to data from the Tunisian Water Observatory.
What type of incident is reported most often?
Despite this overall decline, the nature of the complaints hasn't changed. According to the report cited, water outages account for the majority of alerts logged, by far the most common issue flagged by users.
This is a reminder that a drop in the total number of complaints says nothing about their nature. Outages remain the dominant incident, far ahead of any other type of fault recorded on the network.
Which governorate still tops the complaints list?
Despite this monthly decline, Ben Arous holds the top spot among the most-reported governorates.
User reports continue to be dominated by outages and service disruptions, which still make up the large majority of complaints logged.
One month doesn’t make a trend. Taken on its own, this decline says nothing about the true state of the network, and only consistency in the coming months will confirm it. Outages remain the most common complaint, Ben Arous keeps its top spot among reported governorates, and citizen reporting continues to feed this map, month after month.
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